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The ServiceNow Engineer/Developer serves as the technical subject-matter-expert for ServiceNow IT Business Management (ITBM), IT Service Management (ITSM), Integration Hub, and CMDB. The ServiceNow Engineer/Developer, in partnership with stakeholders, will design and implement, support, and enhance the capabilities of the ServiceNow cyber portfolio. Additional responsibilities include development and implementation of orchestration, workflow, and automation of the process.
Roles and Responsibilities
In this role, the ServiceNow Engineer/developer will configure:
• Administer, create and maintain Entity Classes, Entity Types and Entities
• Establish and maintain data integration and aggregation to CMDB
• Establish and maintain data integration and aggregation of various metadata sources
• Administer and maintain ITSM, ITBM, Integration Hub, and CMDB
• Data import for Control Objectives, Controls and build relationships to assessable entities
• Maintain ServiceNow PowerBI Connector
• Create and maintain supporting data models, reports, and dashboards
Qualifications and Education Requirements
• Technical knowledge of ServiceNow platform including administration and development using ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes and Security Rules
• Hands-on experience with core IT Service Management, catalog, workflow and orchestration is strongly desired
• Hands on experience with the ServiceNow modules: PowerBi Connector, ITBM, ITSM, Integration Engine, and CMDB.
• Must understand the underlying database relationships between various data sources.
Must have a valid driver’s license and current state required minimum vehicle insurance coverage to drive onto Client and Company property.
Preferred:
ITIL Certification
Experience in Cyber Security
Service Metrics
Data Extract, Transform, and Load
Pay Range:
The pay range for this position is $60.00-72.00 per hour; however, the pay offered may vary depending on job-related knowledge, skills, and experience. This pay information is being provided pursuant to applicable law and is based in part on market location.
Benefits:
The benefits available with this position include:
- Ongoing Training (RSO, Systems, Software Programs, OSHA Safety, JJ Keller, etc.)
- Continuous Employment Development and Learning
- Ongoing Advocacy, internal assets with HSE, Legal and HR teams and experts to aid in Employee Career Path and Advancement
- 401K
- Aetna & Kaiser Group Medical Coverage
- Dental Insurance Coverage
- Vision Insurance Coverage
- Basic Life Insurance & AD&D
- Long Term Disability
- Voluntary Short-Term Disability
- Access to Health Joy
- GAP Medical Coverage
- Direct Deposit
- Health Savings and Flexible Spending Accounts
Cenergy is a dynamic, diverse, woman-owned company that has provided stellar support to our clients globally for over 25 years! We hire extraordinary people, and each of our team members are encouraged to embody our core values to drive innovation and own it with integrity and trust while adding to our positive and forward-thinking atmosphere.
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We are proud to be an equal opportunity employer.
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